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The Lost Art of Customer Service | Will You Get Slammed in Social Media?

by Angie Glotzbach | Jul 14, 2011 | Social Media

Is it just me or does the term “customer service” seem like an oxymoron?  The term implies cheerful, helpful people who want to resolve your issue.  But is that what we get?  Instead we’re shuffled around, leaving us more frustrated and no closer to...

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